hi7bet Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern the entire relationship between hi7bet and any person who accesses or uses the platform, whether as a registered player or an unregistered visitor. The Terms apply to all services provided via hi7bet, including but not limited to sports betting, live casino, slot games, poker, crash games, and any future products or features added to the platform.

hi7bet reserves the right to amend, update, or replace these Terms at any time and without prior individual notice. Updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the hi7bet platform following any update constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and hi7bet.

2. Eligibility & Registration

2.1 Age Requirement

The hi7bet platform is strictly available to persons who are 18 years of age or older. By creating an account, you warrant that you are at least 18 years old. hi7bet reserves the right to request identity verification documents (including National Identity Card or passport) at any stage to confirm age eligibility. Any account found to belong to a player under 18 will be closed immediately and any funds held may be forfeited or returned to the source of deposit at hi7bet's sole discretion.

2.2 Jurisdiction

hi7bet operates as an offshore online betting and casino platform. It is your sole responsibility to determine whether accessing and using the hi7bet platform is lawful in your jurisdiction before registering or placing any wager. hi7bet does not represent or warrant that its services are lawful in any particular territory. Players access the platform voluntarily and at their own legal risk.

2.3 One Account Per Player

Each player is permitted to hold exactly one active hi7bet account. Creating multiple accounts — whether under the same or different personal details — is strictly prohibited. hi7bet employs automated and manual detection systems to identify duplicate accounts. If multiple accounts are detected, hi7bet reserves the right to close all associated accounts and void any pending withdrawals or bonus balances without notice.

2.4 Registration Information

When registering, you must provide accurate, complete, and current personal information including your full legal name, date of birth, email address, and mobile number linked to your bKash, Nagad, or Rocket wallet. Providing false or misleading registration details constitutes a breach of these Terms and may result in account suspension and forfeiture of funds.

3. Account Obligations

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your hi7bet login credentials, including your username, password, and any two-factor authentication codes. hi7bet will never ask for your password via email, live chat, or any other communication channel. You must notify hi7bet support immediately if you suspect unauthorised access to your account. hi7bet accepts no liability for losses resulting from your failure to maintain the security of your login credentials.

3.2 Account Activity

Your hi7bet account is for your personal use only. You may not transfer, sell, share, or allow any other person to use your account. All bets and transactions placed through your account are deemed to have been made by you and are your sole responsibility.

3.3 Know Your Customer (KYC) Verification

hi7bet is required to conduct identity verification in accordance with its anti-money laundering and responsible gaming obligations. You may be asked to submit supporting documents — including a government-issued photo ID, proof of address, and confirmation of the payment method used — before any withdrawal is processed. Failure to provide the requested documentation within the timeframe specified by hi7bet support may result in withdrawal delays or account restriction.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

hi7bet accepts deposits and processes withdrawals via the following payment methods available to Bangladesh players: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of individual payment methods may change from time to time. hi7bet will publish current payment method availability on the Cashier page of the platform.

4.2 Minimum Deposit

The minimum deposit on hi7bet is ৳200 per transaction when using bKash, Nagad, Rocket, or Upay. Minimum amounts for card transactions may differ and will be displayed at the point of deposit. hi7bet does not charge deposit processing fees; however, your mobile financial service provider may apply its own transaction charges.

4.3 Withdrawal Conditions

Withdrawals are processed to the same payment method used for the most recent deposit, subject to KYC verification being complete. hi7bet reserves the right to apply additional security checks to any withdrawal request before processing. Withdrawals will only be approved to accounts where the registered name matches the verified identity of the player.

4.4 Currency

All transactions on hi7bet are processed in Bangladeshi Taka (BDT, symbol ৳). Where a payment method settles in a different currency, conversion rates applied are those of the relevant payment processor at the time of transaction. hi7bet is not responsible for exchange rate fluctuations or conversion fees charged by third-party payment processors.

4.5 Fraud Prevention

Any attempt to deposit or withdraw funds using stolen, fraudulent, or unauthorised payment methods will result in immediate account closure, full forfeiture of balances, and reporting to the relevant authorities. hi7bet uses real-time fraud detection on all financial transactions. If a chargeback is raised against a hi7bet transaction, the associated account will be suspended pending investigation.

5. Bonus & Promotions Policy

5.1 Eligibility

Bonus offers published on hi7bet are available to eligible registered players only. Each promotion will specify its own eligibility criteria, including whether it is open to new players only, existing players, or a defined segment of the player base. Players who have self-excluded or who are subject to responsible gaming restrictions may not claim bonuses during the restricted period.

5.2 Wagering Requirements

All bonus funds, free bets, and promotional credits awarded on hi7bet are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier and qualifying game types will be stated in the specific promotion terms. hi7bet reserves the right to void bonus balances and any winnings derived from them if the associated terms are not met within the specified validity period.

5.3 Bonus Abuse

hi7bet actively monitors for bonus abuse, which includes — but is not limited to — creating multiple accounts to claim the same offer, using low-risk hedging strategies to meet wagering requirements, or coordinating with other players to exploit promotional mechanics. Any player found to be engaging in bonus abuse will have their account suspended and all bonus-related winnings voided.

5.4 Changes to Promotions

hi7bet reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Ongoing promotions may be subject to revised terms where required by operational or compliance needs. Players are encouraged to check the current promotion terms before depositing in connection with a specific offer.

6. Betting & Gaming Rules

6.1 Accepted Bets

hi7bet accepts pre-match and live in-play bets on the sports and markets listed in the sportsbook at the time of wagering. Casino game bets are accepted in accordance with the rules of each individual game as defined by the relevant game provider (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe). hi7bet acts as the operator and is not responsible for the rules of individual games, which are governed by the respective providers.

6.2 Bet Acceptance and Confirmation

A bet is only valid once it has been accepted and confirmed by the hi7bet platform. Confirmation is displayed on-screen and recorded in your account transaction history. If you do not receive confirmation, the bet should be treated as not placed. hi7bet is not liable for bets that were not confirmed due to connectivity issues on the player's side.

6.3 Palpable Errors

In the event of a manifest or palpable error in any odds, lines, totals, or game outcomes (including incorrect odds published due to a data feed error or human input mistake), hi7bet reserves the right to void the affected bet and return the staked amount to the player's account. Winnings generated from palpably erroneous odds will not be honoured.

6.4 Abandonment and Suspension

For sports betting markets, if an event is abandoned, postponed, or suspended before the minimum play required for settlement has been completed, hi7bet will settle affected bets in accordance with its sport-specific settlement rules, which are published on the platform. Where no specific rule applies, stakes will be returned to players.

7. Prohibited Conduct

The following activities are strictly prohibited on the hi7bet platform. Engaging in any of these activities will result in account suspension, forfeiture of funds, and may be reported to law enforcement authorities:

• Providing false, inaccurate, or misleading registration information
• Creating or operating more than one registered account on hi7bet
• Using automated bots, scripts, or software to place bets or interact with the platform
• Attempting to exploit software vulnerabilities, glitches, or errors in the platform
• Engaging in match-fixing, corruption, or any form of sports fraud
• Using inside information (non-public knowledge) to gain an unfair advantage on sports markets
• Money laundering, structuring transactions to avoid detection, or using hi7bet for any illicit financial activity
• Harassing, threatening, or abusing hi7bet support staff or other players
• Accessing hi7bet using a VPN, proxy, or anonymising service to circumvent geographic or account restrictions
• Sharing login credentials with or allowing access to your account by any other person

8. Account Suspension & Closure

8.1 Closure by hi7bet

hi7bet reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances: breach of any provision of these Terms; reasonable suspicion of fraud, money laundering, or prohibited conduct; failure to complete KYC verification within the required timeframe; detection of duplicate accounts; or where required by law or a regulatory directive.

8.2 Closure by the Player

You may request the closure of your hi7bet account at any time by contacting the support team via live chat or email at [email protected]. Before closure, any pending withdrawal requests will be processed subject to standard verification requirements. Bonus balances that have not yet met wagering requirements will be forfeited upon account closure.

8.3 Self-Exclusion

Players who wish to restrict their access to hi7bet for responsible gaming reasons may request a self-exclusion via the account settings dashboard or by contacting support directly. Self-exclusion periods range from 24 hours to permanent closure. During a self-exclusion period, the account cannot be accessed, and all marketing communications will be suspended. Please refer to the Responsible Gaming page for full details of the self-exclusion process.

8.4 Dormant Accounts

An account is considered dormant if no login activity has been recorded for a period of 12 consecutive months. hi7bet may apply a monthly administrative fee to dormant accounts, as specified in the current fee schedule published on the platform. Players will be notified by email prior to any dormancy fee being applied. Dormant accounts can be reactivated by logging in and completing any outstanding verification requirements.

8.5 Governing Terms

These Terms & Conditions are governed by and construed in accordance with applicable offshore legislation. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the relevant courts as determined by hi7bet. By using the hi7bet platform, you irrevocably submit to this jurisdiction for the purposes of resolving any such dispute.

If you have any questions about these Terms & Conditions, please contact the hi7bet support team at any time. Support is available 24/7 in Bangladesh Standard Time via live chat or by emailing [email protected].